Our dishwasher has been complaining for several months now, refusing to work, shorting the whole electricity supply to the house and being generally temperamental. A month ago it just refused to wash another dish and took all of the electricity down with it.
Not to worry, I had the foresight to buy, something which I have never done before, an extended five year warranty. So whilst I set about, trying to find this warranty, Mark muttered that it probably wouldn’t be worth anything anyway.
Over the years we have bought lots of goods with guarantees from kettles and hairdryers to televisions and power tools to ride on mowers. Each time such a purchase was made we were proudly presented with the guarantee just in case anything should go wrong.
There have been several instances where things have gone wrong, so we have taken the item, the receipt and the guarantee back to the shop and in every case we have been told. ‘Yes, we will repair this, but you will have to pay for its carriage to some unknown town in Southern France, and it will take several weeks to repair’.
As you can imagine the carriage for a sit on mower was almost as much as the mower itself..so we just paid for the repair, and surprisingly the repair was complete after a couple of days !!.. Hence, Marks’ scepticism about my extended warranty.
The shop confirmed that my dishwasher was covered by the warranty and as I had paid extra for the extended warranty there were no carriage costs to pay BUT the repair would take several months as there is a backlog of repairs !!!..
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