Just over 1million EDF customers who pay their energy bills by direct
debit have had payments taken twice in the past few days. OOPs!
The energy supplier, confirmed that the error was caused by a
‘computer bug’. ‘Computer bugs’ always seem to take money out of my account… they never seem to put more money INTO my account!
The EDF sent an email to all of the customers that have been charged
twice assuring them that they did not have to do anything, saying that
the EDF ‘had taken all necessary steps to ensure the second payment
would be cancelled within 24 hours’.
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